contact us

Need to find some information or need a local office address?  You can find all our contact information below.

The Quays office tel: 01274 254000 / 0845 120 8171

Victoria Street, Shipley BD17 7BN

Remember you can now visit the office which is the most convenient to you.

We also have public offices at:

Commerce House office tel: 01274 254700

Commerce House, 24 Kirkgate, Bradford BD1 1QL

Keighley office tel: 0845 166 0100

6-14 Devonshire Street, Keighley BD21 2DG

  • for customers from Odsal, Wyke, Woodside, Buttershaw, Clayton Heights, Queensbury, Scholemoor, Great Horton, Bierley and Holmewood

 tel: 01274 257200, or email:

  • for customers from Shipley, Baildon, Ravenscliffe, Thorpe Edge, Fagley, East Bowling, Swain House, Bradford Moor and Thornbury

tel: 01274 257300 or email:

  • staff from our former offices at Dudley Hill, Shipley and Trust House, Bradford  are all now based at The Quays

  • our main telephone numbers are the same and contact details for your local neighbourhood officer will remain unchanged – see your @home newsletter for a full list




other services

  • Income Team tel: 01274 254777
  • Repairs Hotline (24 hour) tel: 01274 257003
  • Anti-Social Behaviour Hotline tel: 01274 254274
  • open moves tel: 01274 254010
  • Estate and Support Services tel: 0845 112 4000
  • Leasehold and Home Ownership tel: 01274 254275