contact us

Need to find some information or need a local office address?  You can find all our contact information below.

The Quays office tel: 01274 254000 or 0845 120 8171

Victoria Street, Shipley BD17 7BN

Remember you can now visit the office which is the most convenient to you.

We also have public offices at:

Bradford office tel: 01274 254700

Commerce House, 24 Kirkgate, Bradford BD1 1QL

Keighley office tel: 01274 257880

6-14 Devonshire Street, Keighley BD21 2DG

  • for customers from Odsal, Wyke, Woodside, Buttershaw, Clayton Heights, Queensbury, Scholemoor, Great Horton, Bierley and Holmewood

tel: 01274 257200, or email:

  • for customers from Shipley, Baildon, Ravenscliffe, Thorpe Edge, Fagley, East Bowling, Swain House, Bradford Moor and Thornbury

tel: 01274 257300 or email:

  • staff from our former offices at Dudley Hill, Shipley and Trust House, Bradford  are all now based at The Quays
  • our main telephone numbers are the same and contact details for your local neighbourhood officer will remain unchanged – see your @home newsletter for a full list




other services

  • Income Team tel: 01274 254777
  • Repairs Hotline (24 hour) tel: 01274 257003
  • Anti-Social Behaviour Hotline tel: 01274 254274
  • open moves tel: 01274 254010
  • Estate and Support Services tel: 01274 257990
  • Leasehold and Home Ownership tel: 01274 254275
  • Handyman Service tel: 01274 257505 or 0845 245 4001