overall satisfaction results – estate services

In here you will find out what our customers think of how we deliver the caretaking and cleaning services, customer inspectors carry out inspections to the blocks of flats we clean and then score them using the below gradings:

  

Cleaning an Caretaking Results 2011/12

Caretaking and Cleaning Customer Inspector results – Quarter 1 & Quarter 2

To find out what our customers said about the cleaning services we delivered during 2010/11 and 2011/12 please click the documents below.

Cleaning and Caretaking Annual Results 2011/12

Cleaning and Caretaking Annual Results 2010/11

To find out more about what our customer inspectors do or if you are interested in becoming a Customer Inspector please visit our getting involved page, if you are interested in becoming an Estate Inspector please call tel: 0845 112 4000