repairs feedback form | Incommunities

Address *

Name *

Telephone *

Email address

How satisfied are you that the repair has been completed? *

When reporting the repair, how satisfied were you with the helpfulness of the staff? *

Were you offered an appointment? *

Did the trade operative keep to the appointment? *

Was the repair carried out in one visit? *

If the repair could not be completed at first visit was this explained to you? *

How many times did you have to contact Incommunities regarding this repair? *

Did you feel the trade operative was polite and courteous? *

Did the trade operative or manager visiting your home show his or her identification card? *

Did the trade person use dust sheets or other measures to ensure the work space was left in a clean and tidy condition? *

How satisfied were you with the quality of repair? *

Did the trade operative explain how any new or repair fixtures worked before leaving? *

How satisfied are you overall with the way Incommunities has dealt with this particular repair? *

Generally, how satisfied are you with the overall repairs & maintenance service from Incommunities? *

Comments

Are you:

Male

Female

Do you consider yourself to be a disabled person?

Yes

No

Which of the following age groups do you belong to:

16-24

25-40

41-55

55-70

70+

How would you describe your ethnic origin: