Anti-Social Behaviour

Everyone should feel comfortable and secure in their home. However, sadly there are incidents and behaviours which can cause worry and make people feel unsettled.

If you feel safe to do so, we expect you to speak with your neighbour before reporting low level incidents of anti-social behaviour (ASB) to us, such as noise, dogs barking, etc.  as they may not realise the effect they are having on others.

Because ASB is often about recurring incidents, it is advised to take notes each time they happen.

To report anti-social behaviour call us on 0330 175 9540.

If you're reporting an emergency, call the police on 999. If it's not an emergency but you'd still like to report it to the police, call 101.

What is anti-social behaviour?

  • Communal nuisance – including general disturbance by groups, ball games causing damage, etc.
  • Vandalism – including property/vehicle damage and graffiti
  • Noise nuisance – such as continual loud television or music, persistent animal noise. The free Noise App is an easy way to record and report noise incidents to us. The app is available for iOS and Android phones and tablets and we can use these recordings as evidence.
  • Drug related nuisance – including dealing, possession with intent, cultivation and persistent drug fuelled behaviour
  • Electricity theft (meter bypass)
  • Criminal behaviour such as arson, theft, burglary or acts of violence
  • Domestic abuse
  • Harassment – including verbal abuse, immediate threats, stalking, harassment to staff, serious intimidation
  • Hate crime – criminal behaviour motivated by hostility to the victim’s age, gender, disability, race, religion, sexual orientation, transgender identity or sub culture. Also includes ‘mate crime.’
  • Sexual offences – prostitution, indecent exposure, paedophilia, rape, sexual assault
  • The UK government has published a guide on support available for social housing tenants experiencing anti-social behaviour

What isn’t anti-social behaviour?

Behaviour which wouldn’t necessarily be considered as ASB includes:

  • Parking issues on a public highway – If parking issues are on a public road and cannot be resolved after speaking with your neighbour, please report this to your local authority.
  • One-off parties (unless serious in nature)
  • Dogs barking – at reasonable levels for short periods. If you have serious concerns about animal welfare, please contact the RSPCA.
  •  Children playing
  • Lifestyle/personal disputes

There are also some environmental concerns that, whilst we wouldn’t class these as ASB, you’d like to report to us to help keep your community a safe and comfortable place. You can report unkept gardens, fly tipping and hoarding to our customer services team on 0330 175 9540 or enquiry@incommunities.co.uk.

You can report anti-social behaviour to us by:  

  • Logging into your account
  • Reporting to your housing officer
  • Calling our contact centre on 0330 175 9540
  • Using the online form below