Benefits Advice

Many customers will be affected by changes to benefits over the last few years. How can we help ?

We have partnered with Better Off to provide detailed information and assistance to our customers around benefits and changes to benefits.


Click HERE to check if you :

  • are Entitled to assistance
  • want to Make a claim
  • want to Get further advice

Further information can also be found at the Department for Work and Pensions by clicking HERE 

If you wish to contact us then please either :

  • Webchat with us HERE
  • Email us HERE
  • Call us on 01274 254777.


If you are having difficulty paying your rent please contact the Income Team on 01274 254777

There are a number of ways we can help – we can agree a payment plan with you, help you look into any benefits you may be entitled to or put you in touch with local organisations who can give you free financial advice.

Coronavirus - paying your rent, frequently asked questions

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