As a leaseholder or shared owner your property is managed by our leasehold services teams. If you have any questions or need information and advice on your leasehold conditions, responsibilities and rights as a leaseholder or our rights and responsibilities as your landlord you can contact our team on
You can also view or download the leaseholder’s handbook
which provides further information here.
Service charges are payments you make to us for all of the services that we or a management company provides, such as communal cleaning and general maintenance of your communal surroundings.
Service charges differ from one area to another; they will depend on the layout of your neighbourhood, the type of home you have bought and the terms of your lease. We can only charge for services that are specified in your lease unless you agree to extra services being provided.
For information on Gas safety and maintenance please see Leaseholder Gas Safety Information
Our shared ownership scheme is aimed at helping people get their first step on the property ladder; If you can’t quite afford the mortgage on 100% of a home, shared ownership offers you the chance to buy a share of your home (between 25% and 75% of the home’s value) and pay rent on the remaining share. Later on, you could buy bigger shares when you can afford to.
For more information on shared ownership contact our team on 01274 254127 or email firstname.lastname@example.org