Cath Owston

Cath Owston has worked in the housing sector for over thirty years holding a variety of senior leadership positions across the North-West and Yorkshire. Most recently, she was Executive Director of Customer Experience at Yorkshire Housing where she was responsible for a wide portfolio of customer service teams.

Cath is passionate to ensure a strong leadership vision is combined with effective customer engagement and insight to improve customer experience. She is an experienced NED and qualified leadership coach and NLP practitioner.