Incommunities customers can report any repairs to their home 24 hours a day, contact us on:
repairs hotline 01274 257003
We are committed to providing a high quality 24 hour responsive service. If you make a repair request we will offer you an appointment for all internal works to your home; these can be to your convenience.
We are responsible for keeping the structure and exterior to your home in good repair and for maintaining heating, sanitation and service installations. Our responsibilities cover fair wear and tear but not damage caused by customers, other residents or their visitors. We are also only responsible for those installations fitted by us.
Our repairs handbook is available for you to read or download from our publications…service leaflets page and gives you detailed information about our repair services.