Have your say on rents
Have your say on rents: what matters most to you?
We know that rent increase can be confusing.
Each year we review your rent against your tenancy agreement.
As we're a Housing Association, we follow Government guidance and regulation when we increase rents. The final decision is then made by our Board.
This year rents could up in line with September's rate of inflation (CPI)+ 1%, which means the percentage rise will be up to 4.8%. We'll write to you in February to let you know what this percentage increase will mean to the amount of rent that you pay.
We want to hear from you about how we can support you through the April 2026 rent increase.
Your feedback helps us focus our support where it's most needed.
In the past, your feedback has helped us explain rent changes more clearly and offer more help to customers who are finding things hard.
Please tell us how the rent change may affect you and what help would be most useful, from money guidance to energy advice or easier ways to contact us.
The survey takes about 3 minutes to complete. Your answers are confidential.
The survey closes on Friday, 12th December 2025.
Rent Questions
If you have questions about how and why rents are increased and what your rent money is spent on, please view the rent FAQs.
You can also see how we're performing and how you can hold us to account about our performance.
