Our Vision, Purpose and Culture
Our Values bring this to life
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We listen to what they tell us, do what we say we will do and treat them with understanding and respect. |
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We ask what we can do better and work together to give our customers the best experience. |
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We believe that every voice matters. We treat everyone with fairness and think about the impact we have on others. |
Our Corporate Strategy
By staying true to our Vision and Purpose and by living our Values, we will deliver the ambitions set out in our corporate strategy. Our 5 year strategy runs from 2024 - 2029 and is all about how we will put our customers first.