• Money Matters

    Our Money Matters team can help you with utility bills, warm clothes, claiming the right benefits, food parcels and much more.

    Find out more

  • Find out how we are performing

    Watch the Customer Annual Report video to see what we have been up to during the 2022/2023 financial year.

    Watch video

  • Repairs Policy 

    Do you want to know more information about repair timings, service levels and responsibilities? 

    Find out more

  • We want to hear from you

    Every voice counts and we want to give all our customers the chance to have your say and help make positive changes to the services and homes we provide.

    Find out more


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Tree Survey starting in March 2024

Over the next few months we’ll be carrying out a survey of all the trees on our land.  Trees can pose significant hazards if left unchecked. Dead branches, weaknesses, and disease can lead to branches and trees falling, damaging property and injuring people. ...

Shipley's new orchard sows seeds of community spirit

The desire to do something different with an area of grassland in Shipley has led to the community coming together to plant a new fruit tree orchard.  A group of residents from the Wycliffe Neighbourhood Association asked the people of Shipley what they would like to happen on the hilly gras...

Meet Incommunities’ Customer Experience Committee

A committee ensuring tenants and local people have a voice in decision making at Incommunities is now in place....

Protecting you and your home in strong winds

The strong winds that we’re experiencing across Yorkshire are expected to continue today. Here are some tips from the Met Office of how you can protect you and your home....

Incommunities retains its governance and highest viability standard grading

The Regulator of Social Housing has today announced that we have retained our G2 (governance) and V1 (financial viability) grading following the latest In-Depth Assessment (IDA)....