Policies
We have a wide range of policies covering repairs to environmental sustainability, and everything in between.
These policies are crucial to a successful partnership between Incommunities and customers like you. They document what you can expect from us and what we need from you in return.
Customers are at the heart of each of each and every one of these policies, which is why we involve our customer groups in the development.
Click on each of the titles to download or view each document.
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
A |
Allocations and Lettings Policy
Anti Slavery Policy
Anti Social Behaviour and Hate Crime Policy
Asbestos Policy
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C |
CCTV Policy
Code of Conduct
Complaints Policy
Compensation Policy
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D |
Damp, Mould and Condensation Policy
Data Protection Policy
Domestic Abuse Policy
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E |
Electrical Safety Policy
Environmental Sustainability Policy
Environmental Sustainability Strategy
Equality and Diversity Policy
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F |
Fire Risk Assessment Policy

G
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H |
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I |
Income Collection Policy
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L |
Leaseholder Gas Safety Information
Lift Safety Policy
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M |
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P |
Personal Indicators Policy
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R |
Rent Policy
Responsive Repairs Policy
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S |
Safeguarding Policy
Sales Policy
Service Charge Policy
Social Value Policy
Standard Terms and Conditions of Purchase
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T |
Tenancy Management Policy
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V |
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W |
Water Hygiene Policy
Whistleblowing Policy