Estate Services
Estate Services
Our Estate Services team is responsible for keeping the communal areas on your estates clean, green and tidy.
This work includes:
- Grass cutting and gardening
- Block cleaning
- Maintaining trees and landscaping
- Tackling fly tipping
Grass cutting, tree maintenance and gardening
You are responsible for keeping your garden well maintained, and tidy, whilst we manage communal grass areas, shrub beds and hedges.
Our specialist tree team also play a key role in maintaining and ensuring the safety of trees and shrubs.
Our service standards:
- Grass will receive a light litter pick prior to mowing
- Grass will be cut on a fortnightly basis during April and October, weather and ground conditions permitting. There may be some variation during Bank Holiday periods.
- Rough grass areas will be cut 4 times through April to November, weather and ground conditions permitting.
- Reports of dangerous trees will be inspected and rectified within a reasonable timescale.
- Planted beds, roses, flowers, shrubberies and hedges will be trimmed on a regular basis during the growing season and cut back during the winter months.
- One-off minor landscaping and work requests will be carried out during the winter months.
Block Cleaning
Our teams carry out cleaning work to communal areas such as stairwells, lift areas and corridors, and we ask that residents and visitors help by keeping these areas clean, tidy, and clear of any obstructions.
The range of cleaning and caretaking duties are displayed in the entrance of all our blocks.
Pest Control
Pests such as rats, mice, bedbugs and cockroaches can cause a real nuisance and distress in any home.
Our team of pest control operatives are ready to deal with unwanted pests.
To report a pest issue in your property, please contact us on 0330 175 9540.
Our team will investigate the issue and apply the necessary treatment. Depending on the type of pest, we might need to make several visits. If the problem returns after treatment is complete, please contact us again.
We do not deal with any pests outside of your home, unless it's communal land, shared blocks or retirement schemes.
Pests we don’t deal with
Bees
Bees are not aggressive, unlike wasps, they will only attack if disturbed or threatened. They are protected and must not be harmed. You can contact the British Beekeepers Association, who will collect and move the nest on https://www.bbka.org.uk/pages/category/swarm-removal or by telephone. 0300 020 0649.
Wasps
A standard fly and wasp killer should get rid of these. If they have taken up home in your property or walls, please call us on 0330 175 9540.
Fleas
Unless you have recently moved into your home (3 months or less), we do not treat fleas. The best option is to get flea treatment for your pets and home from the vet. We're unable to treat clothing or bedding, but you can wash all soft furnishings (like cushions, blankets, and pet beds) at the highest temperature they allow.
Pigeons
They are only dealt with where their presence causes a health and safety issue.
Silverfish
Although we do not treat for silver fish this could be a sign you have damp, if you have damp please contact us on 0330 175 9540 or email dampresponseteam@incommunities.co.uk to book a damp inspection.
Bats
These are highly protected please contact the Bat Conservation Trust enquiries@bats.org.uk or call Bat Helpline 0345 1300 228
Insects
Woodlice, slugs, spiders, ladybirds, flies, maggots, daddy long legs or other garden insects. The National Pest Technicians Association (NPTA) and the British Pest Control Association (BPCA) can provide details of local professional pest control services. Or you can follow the handy tips below:-
Flies/Maggots
Clean affected area with a suitable product always follow the label, remove all food debris and rubbish bags. Clean bins and bin areas regularly. Particularly in summer double-bag rubbish before placing it in outdoor bins.
Slugs
Slug pellets can be bought from most DIY stores and will help. However, they can be harmful to other animals so please follow the label. Table salt can be poured around the edges of the room affected to help prevent slugs appearing. Look for slug trails to help identify entry points.
Ants / flying Ants
We do not treat ants, flying ants are a seasonal occurrence and they will die in a few days. Advise can purchase insect spray from supermarkets or use boiling hot water on the nest if safe to do so.
Special circumstances:
We will attend to ants and other insects within your home in extreme circumstances, or if you have a vulnerability which prevents you from treating the issue yourself.
Flytipping
Dumping waste is a serious offence which can involve fixed penalty fines and even imprisonment. Vehicles used to fly-tip can be seized, crushed, and the owners prosecuted.
Our estate teams will respond to reports of dumped waste on Incommunities land or left in communal areas. For dumped rubbish by the road, footpath, or on private or council-owned land, please contact your local council. Flytipping reports to Bradford Council can be made online here.
If you see fly-tipping taking place please make a note of the location, time and date, and - if a vehicle is used - the registration number.
To report flytipping to Incommunities, call on 01274 257990 or email enquiry@incommunities.co.uk. All reports will be treated in the strictest confidence.
Contact Us
To share feedback on the work carried out by Incommunities in your neighbourhood, contact us on 0330 175 9540 or enquiry@incommunities.co.uk
