1. My Home

    1. Repairs
      1. When will my repair happen?
      2. Emergency repairs
      3. Repair responsibilities
      4. Looking after your home
      5. Repairs policy
      6. Handytips
    2. Tips to avoid condensation, damp and mould
    3. Gas Servicing
      1. Gas/ Electric Contacts
    4. Home Alterations
      1. Aids and adaptations
    5. Home contents insurance
    6. Ending my tenancy
      1. Ending a tenancy after bereavement
    7. Home Safety
    8. Your guide to asbestos in homes
    9. Energy Advice
      1. Water Meters and Smart Meters
      2. Switching Suppliers

  2. My Rent

    1. Pay My Rent / Make Payments
      1. Service Charges Explained
    2. About My Rent
      1. Understanding your Rent Statement
      2. Benefits Advice - Am I entitled ?
    3. Debt Advice
      1. High energy bills
      2. Credit Union
      3. Financial Difficulties?
      4. How to Open a Bank Account
      5. Money Saving Tips

  3. My Community

    1. Money Matters
      1. About Your Benefits
    2. Safeguarding
    3. Customer Voice
      1. How you can get involved
      2. Meet the Customer Experience Committee
        1. Tirivashe Mutindimuri
        2. Zia Ur-Rahman
        3. Nasar Haq
        4. Karen Rispin
        5. Lara Oyedele
      3. Customer annual report
      4. News and information
      5. Complaints and Feedback
    4. Estate Services
    5. Customer News
    6. Sustainability
      1. Conscious Shopping
      2. Travel & Health
      3. Nature & Food
      4. Waste & Recycling
    7. Community Engagement
      1. Job Clubs
    8. Report Anti-Social Behaviour
    9. Domestic Abuse
      1. What is Domestic Abuse?
      2. Report Domestic Abuse
      3. Organisations Offering Support
      4. Specialist Services for Men
      5. Safe Spot Locations
      6. How We Have Helped Customers

  4. Find a Home

    1. Rent a Home from Us
    2. Right to Buy / Acquire
    3. Available Properties
    4. Land for Sale or Rent
    5. Retirement Living
    6. Mutual exchange
    7. Rent to Buy for sale
      1. What is Rent to Buy?
    8. Shared Ownership for sale
      1. What is Shared Ownership?
    9. Eleanor Moorhouse Trust Homes

  5. About Us

    1. Our Vision and Values
    2. Our Strategy
    3. Equity, Diversity and Inclusion (EDI)
      1. Gender and Ethnicity Pay Gap Report
    4. Our Leadership
      1. Our Board and Committees
    5. Our Performance
    6. Working for Us
      1. Apprenticeships
      2. What We Offer
      3. Current Vacancies
    7. News
    8. Publications

  6. Contact Us

  7. Customer Portal