The Big Conversation
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The Big Conversation
We're getting ready for The Big Conversation on Wednesday 30th September 2026.
The Big Conversation is our chance to hear from you about your home, street and your neighbourhood. This year we will be visiting:
- Huddersfield
- Undercliffe
- Howarth Road, Heaton
- Woodside
- Clayton
We'll be knocking on doors and asking what life is like in your area. We want to know what you like, what could be better and how safe you feel.
What we'll ask you
Describe your neighbourhood in one word
What do you like most about your neighbourhood?
What would you like to see improved in your neighbourhood?
Do you feel safe in your neighbourhood?
What you told us last year
Last year we held our first Big Conversation and went to seven areas across the Bradford district. On the day we knocked on 3,883 customers doors and 1,450 of you responded to our survey on the day. From these conversations and responses to our survey, you told us
What you like about your neighbourhood:
- It's quiet
- There's a community spirit
- We have good neighbours
- We like being close to family
- There's good transport links
What needs improving in your neighbourhood:
- Less anti-social behaviour
- Reduce speeding cars, bikes, and e-scooters
- Less fly-tipping and litter
- More activities for younger people
- Reduce crime
What we're doing with this feedback
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Neighbourhood plans
We're using what you've told us to build specific plans for each neighbourhood, with clear actions and responsibilities. Neighbourhood Housing Officers have already started collecting the information we need.
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More Neighbourhood Housing Officers, smaller areas
In February 2026 we recruited more Neighbourhood Housing Officers and made the areas they look after smaller. This means more time in neighbourhoods and more time supporting you.
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New CCTV cameras
We've installed cameras in fly-tipping hotspots, including Valley Road, Alcester Garth and Henford Drive.
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Working with local partners
We now go to the quarterly Locality Board meetings with Councils, the Police and the fire service. Everyone who attends these meetings knows about and has an interest in the estates that are discussed
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Tackling e-bikes and quad bikes
Neighbourhood Housing Officers are working with their local police task force to coordinate action.
Q. Why are you going to these areas?
A. The Big Conversation is taking place in selected areas across our communities this year. We aren't able to visit every neighbourhood at the same time, so we've chosen a number of locations to help us gather feedback from a broad range of customers and communities.
This doesn't mean we're not listening to customers in other areas. Over the last year, as well as visiting Bankfoot, Fagley, Greengates, Great Horton, Holmewood, Keighley and Ravenscliffe for the Big Conversation 2025 we've also carried out estate walkabouts and neighbourhood planning activities across our communities. This has included visits with customers to understand what's important to them and gather feedback about our services.
Q. How long will the chat with you take?
A. No longer than 5 mins, and if you can only spare 2 minutes to talk that’s fine too.
Q. How do I know that the person I speak to is from Incommunities?
A. We’ll all have our Incommunities ID badges, so if you’re unsure, just ask to see some ID.
Q. Why should I spend time talking to you?
A. We want to understand what you think about your neighbourhood. We’ll be making improvements based on your feedback, so it's important that as many people as possible have their thoughts heard.
Q. I will be at work on that day, how can I give you my feedback?
A. We want to hear from as many people as possible. If we knock on your door and no one is home we will post a card through your door. This will have a QR code on which will take you to the questions that we are asking.
