Equity, Diversity and Inclusion (EDI)

What's this all about?

 

We have created a short-term EDI plan, this will enable us to set a strong foundation for us to build upon, and allow us to measure success.

• We have introduced an EDI course as standard for all our colleagues.
  
  
• We're building relationships with local charities, organisations and other housing associations.
  
  
• We're making improvements to our customer data to reduce gaps in our knowledge.
  
  
• We have a recruitment strategy which focuses on recruiting
  diverse talent.

• Through building relationships and improving our customer data, we will gain a better understanding of the community we serve and can meet our customers' needs.
  
  
• By improving the learning and development of our colleagues, we will deliver a more inclusive service to our customers.