Renters' Rights Act
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Renters’ Rights Act
The Renters' Rights Act introduces changes to renting in England. These changes do not apply to customers with social rent tenancies.
If the Act affects your tenancy in any way, we've written to you directly with clear details about what this means and any next steps.
If you haven't heard from us, you don't need to do anything.
To find out more, you can read the government's guidance on renters' rights:
What is the Renters’ Rights Act?
The Renters' Rights Act is new legislation introduced by the government on 01 May 2026, to improve standards in the private rented sector. It aims to provide private renters with greater security, safer homes, and clearer rights and responsibilities.
Does the Renters’ Rights Act apply to Incommunities customers?
For most customers, no.
The Act does not apply to social rent tenants. Many protections in the Act already reflect how housing associations operate.
If the Act does apply to you (for example, if you are a Market or Intermediate rent customer), we will write to you directly.
Does the Act apply to Leaseholders?
The Act does not change leaseholders' rights as occupiers. However, if you are a leaseholder who sublets your property, you may have new responsibilities as a private landlord under the Act.
You must also continue to comply with the terms of your lease, including obtaining permission to sublet. If unsure, seek independent legal advice.
Where can I find more information?
You can read the government's guidance on renters' rights on the government website:
If you're unsure how the Act applies to you, please contact us and we'll help point you in the right direction.
