Looking after your home
The type of repairs that we will carry out include:
- heating and hot water;
- electrical wiring, sockets and light fittings;
- roofs, outside walls, windows and doors;
- drains and gutters;
- inside walls, floors and ceilings;
- kitchen units installed by us;
- baths, basins and toilets.
(For more information and guidance please consult your Tenancy Agreement.)
You must report to us, as soon as reasonably possible, any damage to your home, the communal areas, or loss or damage to our property.
You can report a repair:
|By telephone - 0330 175 9540|
|By email – firstname.lastname@example.org|
|In-person with any Incommunities staff member|
For customers with sensory impairments, we offer:
- Text Messages
- online forms
For property access, Incommunities will fit ‘flashing alerts’ to existing door bells.
Visit our handytips page for easy-to-follow videos to help you with basic repairs in your home.