Handytips to looking after your home

You are responsible for keeping your home in good condition.

You can do this by:

- regularly wiping your windows to avoid a build-up of condensation

- removing limescale from baths, sinks and taps using a descaler

- regularly using a drain cleaner to prevent blockages

- cleaning any debris from drain grates and gullies

- looking out for broken or missing roof tiles.


Make sure you know where your stopcock is and check that you can turn it off.


In case of emergency, make sure you know how to turn off your electricity and gas.


You can also save energy in your home by: 

- switching supplier to find the best energy price deals. The internet lists comparison sites

- switching off lights and appliances when not being used

- lower thermostat settings – reducing by 1C could save you up to 10% on your heating bills

- keep radiators, heaters and air vents clear to ensure heat can circulate

- draw your curtains at dusk to keep heat in

- use lower temperatures for washing


Repairs ‘How to’ self help videos

We’ve produced some short ‘How to’ easy to follow videos to help customers with basic repairs in their home;

How to adjust your room thermostat setting

How to bleed your radiator

How to change an interior light bulb

How to clean your shower head

How to fit a lamp shade

How to change an outside lightbulb

How to top up your boiler

How to safely defrost a frozen condensate pipe

(Video produced by Worcester Bosch)

How to reset your boiler

How to credit your electric meter with a key token

How to credit your gas meter with a card token

How to credit your gas meter with emergency credit

How to read your Smart Meter

How to reset your RCD fuse box

How to deal with a gas leak