Warm Support
Helping You Stay Warm This Winter
We know winter can be tough, especially with the cost of energy going up. That's why we're offering a range of support to help you keep warm and comfortable in your home this winter.
What We’re Offering
If you're one of our customers in fuel poverty and need a bit of extra help to get by, we've got a limited number of warm packs available. Each pack includes useful items like a hot water bottle, blanket, hat, scarf and gloves.
This is just one part of a wider package of support to make sure no one has to live in a cold home this winter. We can also provide:
- Fuel top-up vouchers
- Draught excluders
- Reflective radiator panels
- LED lightbulbs
All these are designed to make your home warmer and help you save on energy costs.
How We Can Help Long Term
We're here to give you practical advice and longer-term support, including:
- Checking you're on the best and most affordable energy tariff
- Helping you manage any energy-related debt
- Offering advice on affordable, energy-efficient heating
- Supporting you to get your gas supply reconnected if it's been capped
- Referring you to trusted partners like Green Doctor for extra help
