Accessibility Statement

This accessibility statement applies to the Incommunities website and customer-portal

We are committed to making our website as accessible as possible and we want everyone to be able to us use it, no matter what their impairments, needs and which technologies they use.  
This is supported by our Equity, Diversity and Inclusion statement

Adapting your experience to your needs 

We have made our website as usable as we can, but you might have a better experience if you change the settings on your computer or device to suit your individual needs. 

For example, you might change the site’s colours, increase the text size, or have the site spoken aloud.  

For help with customising your experience using accessibility features already on your computer, or by installing extra assistive technologies, try these websites: 

We use software provided by ReciteMe to provide accessibility and language options to enable everyone to customise our website in a way that works for them. For more information, please visit the ReciteMe website.

We have also made the website text as simple as possible to understand. 

Contact us if you have problems using this site 

If any of these problems stop you from getting the information or service you need from our website, please  contact us and we will be happy to help you. We welcome your feedback and are always looking to improve the usability of our website, so if you find anything difficult to use, please let  
us know: 

Conformance status 

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities.  

It defines three levels of conformance: Level A, Level AA, and Level AAA   

The Incommunities website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.  
Currently, the Incommunities website would meet an accessibility level of A / AA in most areas.