Pest Control

Pests such as rats, mice, bedbugs and cockroaches can cause a real problem in homes. 

Please let us know about a pest issue in your home as soon as possible by calling us on 0330 175 9540. 

Our team of pest control operatives will look into the issue and decide on the right treatment. Depending on the type of pest we might need to make a couple of visits to get rid of them. If the problem returns after treatment has finished, please get in touch with us again.

We don't deal with any pests outside of your home, unless they are on communal land, shared blocks or retirement schemes. 

Pests we don’t deal with

Bees

Unlike wasp's bees are not aggressive and they will only attack if disturbed or threatened. They are a protected species and must not be harmed. If you have a bees nest in your home you can contact the British Beekeepers Association, online or by telephone 0300 020 0649. They will collect the nest and move it on.  

Wasps

A standard fly and wasp killer should get rid of wasps. If they have taken up home in your property or in the walls, please call us on 0330 175 9540.

Fleas

We only treat fleas if you have just moved into your home, within 3 months or less. If you have lived in your home for longer than 3 months, the best thing to do is get flea treatment for your pets and home from the vet. We don't treat clothing or bedding. You can wash all soft furnishings like cushions, blankets, and pet beds at the highest temperature they allow.

Pigeons

We will deal with pigeons if they become dangerous or could hurt someone. 

Silverfish

Although we do not treat for silver fish this could be a sign you have damp. Please get in touch with us on 0330 175 9540 or email dampresponseteam@incommunities.co.uk to book a damp survey. 

Insects

We don't deal with woodlice, slugs, spiders, ladybirds, flies, maggots, daddy long legs or other garden insects. If they are causing a problem in your home please get in touch with the National Pest Technicians Association (NPTA)  or the British Pest Control Association (BPCA).  

We've also created some handy tips to help deal with them:

Flies/Maggots

To help stop flies and maggots, follow these tips:

  • Remove all food waste and rubbish bags.
  • Clean the area where they are with a suitable product. Make sure to always follow the instructions on the bottle.  
  • Clean bins and bin areas regularly.
  • In summer double-bag rubbish before putting it in outdoor bins.

Slugs

Slug pellets can be bought from most DIY shops and will help to get rid of them. The pellets may harm other animals in your home- please read the label and follow the instructions before using them. 

Table salt can also be poured around the edges of the room affected to help stop slugs appearing. Look for the slug trails to find out where and how they are getting into your home.

Ants / Flying Ants

We do not treat ants. Flying ants usually come out during the warmer months and will die in a few days. The best thing to do is buy insect spray from supermarkets or use boiling hot water on the nest if it is safe to do so. 

Special circumstances:

We will deal with ants and other insects in your home in extreme circumstances, or if you have a vulnerability which means you can't treat the issue yourself.